1. Terms and Definitions
1.1. Acceptance – an action in which the Customer checks the designated box in the special web form provided by the Service Provider and makes a payment in accordance with the terms of this Agreement to the Service Provider, which signifies the Customer’s full and unconditional acceptance of the terms of the Agreement.
1.2. Questionnaire – a document comprising a comprehensive list of questions that may be asked by potential employers when responding to a job vacancy. This information is requested by the Service Provider from the Customer, translated into English if needed, and stored for use in subsequent applications to provide information and respond to employers' inquiries without the need for unique messages for each application.
1.3. Outreach – the process of searching for contacts of hiring managers and recruiters on the social network LinkedIn for further communication with them to discuss career opportunities. The search is conducted according to criteria pre-established by the Customer and the Service Provider.
1.4. Day – a calendar day (unless otherwise stated in the text of this Contract).
1.5. Customer – an adult, legally capable individual, non-resident of the Republic of Kazakhstan, who
voluntarily accepts this offer by making a payment in accordance with the terms of the Contract, either in full or in part.
1.6. Request – the search criteria specified by the Customer that define the desired characteristics of the employer and future place of employment, including but not limited to geographic location, industry, required status, and other significant parameters that regulate the process of job search and support services provided by the Service Provider for the Customer as part of the offered services.
1.7. Interview – a meeting between a potential employer and the Customer to introduce each other and discuss the prospects of professional collaboration.
1.8. Service Provider's Team – a group of professional employees and specialists representing the Service Provider, responsible for fulfilling all duties and tasks provided under this Contract, including but not limited to job search, interaction with employers, creating and improving the Customer’s profile, and other employment-related tasks to achieve the results outlined in the Contract. The Service Provider’s Team operates in accordance with the terms and deadlines set forth in this Contract, and its members are selected based on the Customer’s individual needs.
1.9. Consultation – a service provided by the Service Provider through an audio or video conference and conversation with the Customer aimed at answering the Customer’s questions related to a specific consultation topic.
1.10. Mentor – an expert in international recruitment who assists the Customer throughout the service
provision process, including planning the work, developing a strategy, and involving team members in joint activities.
1.11. Mock Interview – a 60-minute practice interview designed to prepare the Customer for an upcoming meeting with a specific potential employer or to assess the Customer's interview skills.
1.12. Cover Letter (CL) – a document prepared by the Service Provider in collaboration with the Customer, based on the Customer’s knowledge, skills, and experience. This document, formatted as an essay, serves as a way for the candidate to express their desire to work for a particular company and justify the motivation that led them to apply for a specific position at the organization. The cover letter may be sent when applying for a job if needed.
1.13. Non-Resident of the Republic of Kazakhstan – an individual who is not a resident of the Republic of Kazakhstan, in accordance with the provisions of Article 219 of the Tax Code of the Republic of Kazakhstan.
1.14. Salary – the fixed amount of wages specified in the offer or employment agreement signed by the Customer and the employer based on such an offer, excluding any bonuses, premiums, or indexations. The salary refers to the amount before the deduction of taxes and other mandatory contributions, such as pension fund payments and health insurance.
1.15. Application – an action performed by the Service Provider based on the information provided by the Customer for each specific vacancy selected by the Service Provider in response to the Customer’s Request and approved by them. An application includes, but is not limited to, submitting a resume, a cover letter (if required), and completing additional questionnaires on specialized internet platforms of the potential employer to implement the process of applying for the vacancy and participating in the selection procedure.
1.16. Offer – a written or oral proposal from a potential employer regarding international employment for a position for which an application was submitted during the term of this Contract, regardless of whether the vacancy was originally found by the Customer or the Service Provider. The offer includes all essential conditions of the future employment contract and forms the basis for the Customer's decision on employment.
1.17. Vacancy Post-Check – a procedure in which the Service Provider submits an application for vacancies immediately upon their discovery without prior additional approval from the Customer.
1.18. Interview Invitation – an official written or oral notification from a potential employer expressing their intent to consider the candidate for a specific position at the company and begin the selection process.
1.19. Offer Acceptance – the Customer’s agreement to the proposal from a potential employer, expressed either in writing or orally, to sign an employment contract, confirming the Customer's intent and readiness to start working for the corresponding position. This action formalizes the obligations of the parties and initiates the Customer's employment process.
1.20. Employer – an international company or several international companies (considered individually), with an open vacancy and a willingness to hire or enter into a civil law contract with candidates, whom the Service Provider assists as part of its activities.
1.21. Working Materials in Notion – written documents containing the results of joint work between the Customer and the Service Provider, obtained during consultations, status updates, and other sessions.
1.22. Installment Payment Plan – one of the payment methods in which the total cost of the service is divided into several payments, providing the Customer with the opportunity to make payments in stages.
1.23. Resident of the Republic of Kazakhstan – an individual who either permanently resides in the Republic of Kazakhstan or does not permanently reside there, but whose center of life interests is located in Kazakhstan, recognized as a resident under Article 217 of the Tax Code of the Republic of Kazakhstan.
1.24. Resume (CV) – a document that includes a brief chronological summary of the Customer's biography, education, work experience, and professional skills in a specific format, which the Customer agrees to provide to potential employers to be considered for an open vacancy.
1.25. Searcher – a member of the Service Provider’s team responsible for performing a range of tasks, including searching for vacancies for the Customer, applying for jobs, identifying contacts of hiring managers and recruiters, sending messages, and maintaining statistical reports.
1.26. Support – the comprehensive work of the Service Provider and the Customer aimed at obtaining an offer or reaching a set target number of initial interviews with potential employers.
1.27. Status Meetings with the Mentor – recurring meetings between the Customer and the mentor to discuss the work results and plans of the Customer and the Service Provider. The frequency of the meetings is established individually but not less than once a month.
1.28. Test Tasks – a stage of the selection process where the potential employer provides the candidate with a specific assignment for independent completion to assess their professional skills and competencies. These tasks usually have a clearly defined deadline and time limit for completion.
1.29. Technical Interview – an interview where the potential employer evaluates the candidate's professional skills. This interview may take various formats.
1.30. Final Interview – a meeting with a potential employer where the terms of the offer are discussed in detail. The final interview is the last stage of the employment process before the offer is extended.
1.31. EUR – the currency of payment, expressed in euros (Euro), which may be used by mutual agreement of the parties for calculating and making payments, fulfilling financial obligations, and settlements under this Contract.
1.32. LinkedIn – a social network and online platform for professional connections and business contacts, accessible on the internet at www.linkedin.com.
1.33. Telegram – the Telegram messenger, an electronic communication tool used by the parties to this Contract (the Service Provider and the Service Provider’s team on one side, and the Customer on the other side) for correspondence and exchanging messages in writing to discuss and coordinate issues related to the fulfillment of the obligations under the Contract.
1.34. USD – the currency of payment, expressed in United States Dollars (USD), which may be used by mutual agreement of the parties for calculating and making payments, fulfilling financial obligations, and settlements under this Contract.

2. Subject of the Contract
2.1. In accordance with the Contract, the Service Provider undertakes, at the request of the Customer, to provide support services during the Customer’s employment process (hereinafter referred to as the "Services"), and the Customer undertakes to pay for these Services.
2.1.1 The list of Services provided by the Service Provider in the performance of the Contract is specified in Clauses 2.2 and 2.3 of this Contract.
2.1.2 The cost of the provided Services is defined in Chapter 3 of this Contract.
2.1.3 The scope of the Services provided is determined individually based on the Customer’s needs and is documented in the Notion workspace as the basis for further collaboration, representing the Service Provider’s obligations to the Customer. This scope may only be modified during the provision of Services by mutual agreement of the Parties.
2.1.4 Regardless of the scope of the Services provided, the price of the Contract shall not exceed the amount specified in Chapter 3 of this Contract.
2.2. The Service Provider’s support services include the services provided by the Service Provider and listed on the official website of the Service Provider at https://globaloffer.co/, with the exception of service packages related to English language training that last longer than 3 (three) months. If the Service Provider adds new services to the list during the term of this Contract, these new services will become available to the Customer without an increase in the Contract price. The composition and procedure of the services are determined jointly by the Customer and the mentor, depending on the Customer's current needs and the results of services previously provided by the Service Provider to the Customer. This does not affect the Contract price.
2.3. The list of services provided to the Customer includes, but is not limited to, the following services:
2.3.1. Preparation of a Resume (CV)
2.3.1.1. Preparation of the Resume (CV) in the format of consultation (editing an existing resume). The resume is edited by the Customer with active participation and expert support from the Service Provider
2.3.2. Writing a Cover Letter (CL).
2.3.2.1. Preparation of the Cover Letter (CL) in consultation format (editing an existing CL).
2.3.3. Creation and revision of the LinkedIn profile. The services under this Contract include the creation of a standard version of the profile only. The Customer is responsible for paying for the Premium profile independently and at their own expense.
2.3.3.1. Editing and revision of the current LinkedIn profile. The profile is edited by the Customer with active participation and expert support from the Service Provider.
2.3.4. Conducting a mock interview with a recruiter (Mock Interview).
2.3.5. Evaluation of the Customer's current level of English proficiency with the participation of a linguist and the development of a plan for improving business vocabulary and skills in English.
2.3.6. Status meetings with the mentor.
2.3.7. Proofreading of the resume by a native English speaker, focusing on grammatical accuracy and stylistic correctness.
2.3.8. Proofreading of the cover letter by a native English speaker, focusing on grammatical accuracy and stylistic correctness.
2.3.9. Proofreading of the LinkedIn profile, focusing on grammatical accuracy and stylistic correctness.
2.3.10. Formulating the job search request and applying to positions jointly with the mentor and searcher.
2.3.11. Joint preparation of the questionnaire and cover letter.
2.3.12. Job selection and application submission.
2.3.13. Professional Business English course with a focus on various professions. The following services, designed for mini-group training, are provided within the framework of this course:
1) English for IT Teams.
2) Business English: Focus on Speaking.
3) English for Business Strategy.
4) Polite Business Communication.
2.3.14. Outreach of contacts on LinkedIn. This service may consist of several parts:
1) Searching for contacts and drafting messages to hiring managers or recruiters in line with the Customer’s core area of expertise. As part of the outreach, the Service Provider prepares personalized messages for each contact, taking into account the Customer’s expertise and experience. The number of messages does not exceed three per contact. The messages include a brief introduction of the Customer and their professional competencies. If the hiring manager or recruiter shows interest and initiates a detailed conversation, the Service Provider transfers the communication to the Customer for further direct discussions.
2) Searching for a referral — an employee of the desired company who can recommend the Customer’s candidacy to a potential employer.
3) Drafting a letter to a hiring manager or recruiter requesting consideration of the Customer’s candidacy.
4) Sending a message to a hiring manager or recruiter after applying for a specific vacancy.
2.3.15. Career Coaching.
2.4. The subject of this Contract does not include providing training or coaching to the Customer in preparation for technical interviews, nor does it include the Service Provider's analysis of the Customer's technical proficiency in relation to their desired profession or vacancy.
2.5. If the Customer expresses a desire to purchase an English language training service package with a duration of more than 3 (three) months, the Customer is entitled to receive a 20% (twenty percent) discount on the cost of the specified services.
2.6. The Service Provider delivers the Services remotely.
2.7. The Services provided by the Service Provider under this Contract do not constitute services for the export of labor from the Republic of Kazakhstan abroad, nor do they involve employment or personnel placement services, outsourcing, and/or outstaffing services. Under this Contract, the Service Provider only provides the Services specified above in Clauses 2.1. to 2.6

3. Price of the Contract and Payment Procedure
3.1 The total price of the Contract consists of two parts: a fixed part (terms specified in Clause 3.2 of this Contract) and a variable part (terms specified in Clauses 3.3 and 4.5 of this Contract). Payments between the Service Provider and the Customer, who is a non-resident of the Republic of Kazakhstan may be made in foreign currencies.
3.2 The fixed part is paid by the Customer to the Service Provider at the time of acceptance of this Contract. The amount of the fixed part depends on the payment option and is as follows:
а) The amount for a one-time payment of the fixed part of the Contract is 3,900 (three thousand nine hundred) USD or 3,700 (three thousand seven hundred) EUR.
б) When paying the fixed part of the Contract in installments using the Customer's own funds, its cost is 4,200 (four thousand two hundred) USD or 3,900 (three thousand nine hundred) EUR. The installment period cannot exceed 5 (five) months and is calculated from the moment of acceptance of this Contract. When choosing this payment method, the Parties shall agree on the payment schedule and installment amount through correspondence in Telegram and the workspace in Notion.
3.3 The amount of the variable part depends on the salary that will be assigned to the Customer by the Potential Employer based on the offer accepted by the Customer and amounts to 5% (five percent) of the salary paid by the Employer to the Customer for a period of 12 (twelve) months. The interpretation of the term "Salary" is provided in Clause 1.14 of this Contract. The payment of the variable part by the Customer to the Service Provider may be made in the following ways:
a) A one-time payment by the Customer of the entire amount of the variable part no later than 3 (three) months from the Customer’s first working day in the position based on the offer received by the Customer as a result of this Contract.
b) Payment of the variable part over a period of three months, starting from the Customer’s first working day in the position based on the offer received by the Customer as a result of this Contract. The first payment must be made no later than 7 (seven) days after the first working day. The payment schedule and amounts are agreed upon by the Parties and documented in an Addendum.
3.4 When choosing the installment plan from Clause 3.2(b), the minimum amount of the first payment for is 1,000 (one thousand) USD or 930 (nine hundred thirty) EUR, with no upper limit on the first payment. A one-time payment of the fixed sum of the Contract or full payment of the minimum amount of the first installment constitutes acceptance of this Contract.
3.5 The cost of services is subject to taxation in accordance with the applicable laws of the Republic of Kazakhstan. Payments are made cashless using software that redirects the Customer to the payment system webpage used by the Service Provider. The payment date is considered the date when the funds are credited to the Service Provider’s account. All bank fees related to payments and transfers in both the sender’s and the recipient’s banks are borne by the Customer.
3.6 The Service Provider does not control the hardware and software components of the electronic payment system. If an error results in the Customer’s funds being debited but the payment was not authorized by the electronic payment system, the responsibility for the return of the funds lies with the Customer.
3.7 If the Services provided by the Service Provider have been duly completed before the Customer finishes the installment payments, the Customer is obligated to pay the remaining amount of the installment plan within 5 (five) days from the occurrence of any event described in Clause 4.3 of this Contract.
3.8 The fact that the Contract is suspended at the initiative of the Customer does not alter the installment payment schedule outlined in the Supplementary Agreement, prepared in accordance with Clause 3.2(b). This schedule remains unchanged and continues to apply until full payment of the Contract’s price.
3.9 A different payment procedure may be established by mutual agreement of the Parties; however, regardless of the agreed terms, the total Contract price must be transferred to the Service Provider's bank account no later than the last day of the Contract’s term or within 150 calendar days from the start date of the Contract, whichever comes first. Exceptions apply when the Parties agree to an alternative payment arrangement, which must be formalized by concluding a Supplementary Agreement.
3.10 If the Customer has previously used any services provided by the Service Provider, listed in Chapter 2 under separate Contracts, and wishes to continue cooperation under this Contract, the calculation of the price and
conditions for the provision of services under this Contract will be made as follows (all amounts listed below are exclusive of VAT):
1) If the cost of services already provided is less than 500 (five hundred) USD or 465 (four hundred sixty-five) EUR, then the cost of the already provided services is deducted from the total amount of this Contract, and the new total price of the Contract is calculated based on the remaining services. In this case, the terms for the provision of services are governed by the provisions of Chapter 4.
2) If the cost of services already provided is between 500 (five hundred) USD or 465 (four hundred sixty-five) EUR and 1,000 (one thousand) USD or 930 (nine hundred thirty) EUR, then this amount is deducted from the total price of the Contract, and the service period under this Contract is reduced by the cumulative duration of the services already provided. The duration of the services already provided is specified in the corresponding Contracts for such services. The new term of the Contract is documented in the Notion workspace and confirmed by both Parties before the acceptance of the Contract. At the same time, the provisions of Clauses 4.4 and 4.5 remain in effect.

4. Terms and Conditions of Service Provision
4.1 The Service Provider shall commence the provision of Services within 3 (three) business days from the date the funds described in Clauses 3.2 and 3.4 of the Contract are credited to the Service Provider's account.
4.2 The service period begins from the moment the Services commence, in accordance with Clause 4.1 of the Contract, and continues for a duration of 7 (seven) months. This period may be shortened or extended in accordance with the terms provided in this Contract. The expiration of the service period under the Contract does not release the Parties from any unfulfilled financial obligations.
4.3 The proper completion of the Services shall be deemed when one of the following events occurs:
1) The Customer’s receipt and acceptance of an offer from a potential employer. The offer is considered a result of the Service Provider’s work under this Contract, regardless of who initiated the application for the vacancy. It is recognized as the outcome of the Service Provider’s work under this Contract, even if the application or interview invitation was made or received by the Customer before the start of this Contract, provided that more than one month has passed from the start of the Parties’ cooperation to the receipt of the offer.
2) The Service Provider’s full fulfillment of obligations to the Customer, as determined individually in each case in accordance with Clause 2.1.3. The Parties agree that under no circumstances does the Customer’s failure to receive an offer, or receipt but non-acceptance of such an offer by the end of the Contract term, constitute improper performance of the Contract.
4.4 The Service Provider reserves the right, at its sole discretion, to extend the term of this Contract by an additional 2 (two) months if, based on the expert assessments of the Service Provider’s team members, by the time the Contract’s term is nearing its end, there remains a short period for the Customer to receive and accept an offer from a potential employer. A period of up to 2 (two) months is considered short. If, after the additional two months, the result specified in Clause 4.3(1) is not achieved, the term of the Contract shall be deemed expired in accordance with the conditions described in Clause 4.5. Extending the term of the Contract, in accordance with this clause, does not result in an increase in the price of the Contract.
4.5 If by the end of the Contract term, established in accordance with Clause 4.2 or with the possible extension of the Contract term in accordance with Clause 4.4, the condition described in Clause 4.3(1) is not achieved, a guarantee period of 45 (forty-five) calendar days will come into effect. If, during this period, the Customer does not receive an offer for any of the vacancies for which work was initiated during the term of this Contract, the Customer’s obligation to pay the variable part of the offer to the Service Provider does not arise.
4.6 In the event that the Customer rejects the position offered based on an offer received as a result of this Contract after the Customer has begun fulfilling their job duties, the Service Provider’s services shall still be considered fully rendered, and the funds due under the Contract must be paid in full to the Service Provider. This provision also applies in cases where the Customer fails the probationary period or is dismissed by the Employer.
4.7 Upon achieving the events specified in Clause 4.3 of this Contract, or upon termination of the Contract, the Parties shall sign an Act of Completed Work prepared by the Service Provider. The Customer is obligated to sign the Act of Completed Work or provide a reasoned refusal to sign it within 5 (five) days from the date the Act is sent by the Service Provider to the Customer's email. If the Customer fails to sign the Act within the specified period and does not provide a reasoned refusal to sign it, the services listed in the Act shall be considered fully and properly completed, and the Act of Completed Work shall be deemed signed and accepted by the Customer in the version prepared by the Service Provider. In such a case, the date the Act is sent by the Service Provider shall be considered the date of signing the Act of Completed Work by the Parties.

5. Rights and Obligations of the Parties
5.1 The Customer is obligated to:
5.1.1 Pay for the Services provided by the Service Provider in accordance with the terms of this Contract;
5.1.2 Notify the Service Provider of any offers and other proposals from potential employers within 1 (one) calendar day of receipt through the agreed communication channels (email, Telegram);
5.1.3 Adhere to the established consultation schedule, follow the recommendations and requirements of the Service Provider within the scope of the Services provided under this Contract;
5.1.4 In accordance with Clauses 2.3.1 and 2.3.2 of this Contract, work jointly with the Service Provider to create (or edit existing) resumes, LinkedIn profiles, cover letters, as well as create a shared email account for communication with potential employers. (The Customer may provide the Service Provider with access to an existing email account, previously created by the Customer, which may be used by the Service Provider to provide services under this Contract);
5.1.5 Provide the Service Provider with access to the Customer’s personal LinkedIn account and shared email account. If the Customer is unwilling to provide access to their personal LinkedIn account, the Customer agrees to send agreed messages to selected contacts independently, following the rules agreed with the Service Provider;
5.1.6 Use only the personal LinkedIn account or the email account jointly created with the Service Provider, to which both the Customer and the Service Provider have access, for communication with potential employers;
5.1.7 Attend all interviews with potential employers arranged with the assistance of the Service Provider;
5.1.8 Prepare for each interview;
5.1.9 Complete all test assignments;
5.1.10 Practice and train in business English;
5.1.11 Be available for communication with the Service Provider at least during working days, from Monday to Friday, between 10:00 and 19:00 Astana time. Communication on weekends, public holidays, or outside business hours is possible by prior agreement between the Parties. The Customer agrees to respond to the Service Provider’s messages within a reasonable time and maintain effective communication within the cooperation framework;
5.1.12 Provide advance notice (at least 24 (twenty-four) hours) to the Service Provider of the inability to attend scheduled meetings or other events requiring the Customer's presence, to allow for the coordination of alternative actions and rescheduling;
5.1.13 Interact with the Service Provider respectfully and courteously;
5.1.14 Carry out focused, systematic work in the directions jointly chosen with the Service Provider and refrain from abrupt changes in these directions;
5.1.15 Remain in contact with the Service Provider during the periods specified in Clauses 3.3 and 4.5 and promptly notify the Service Provider of any changes to contact information or place of residence.
5.2 The Customer has the right to:
5.2.1 Receive complete information about the progress of the Services.
5.2.2 Suggest preferred times and dates for the provision of Services in private messages.
5.2.3 Request the replacement of one or more members of the Service Provider’s team, providing a reasoned justification. This right of the Customer is limited and may be exercised no more than three times during the entire term of this Contract.
5.2.4 Change the region for the job search. This right may be exercised no more than 3 (three) times.
5.2.5 Initiate changes to the search criteria in accordance with Clause 7.6. This right may be exercised no more than 3 (three) times.
5.3. The Service Provider is obligated to:
5.3.1 Provide complete information regarding the dates and times of consultations.
5.3.2 Deliver the Services properly and in accordance with the order and timelines established by this
Contract.
5.3.3 Upon completion of the Services, provide the Customer with an Act of Completed Work.
5.3.4 Not disclose the Customer's personal information without their consent, except in cases provided for in
Chapter 11.
5.3.5 Ensure the secure storage of all meeting records, passwords for email accounts, and personal social media accounts.
5.3.6 The Service Provider and its team members shall respond to the Customer’s messages in a reasonable timeframe and maintain effective communication throughout the collaboration.
5.3.7 The Service Provider is obligated to review and approve the replacement of team member(s) based on a well-reasoned and justified request from the Customer, ensuring uninterrupted and high-quality service delivery in accordance with the terms of this Contract.
5.4. The Service Provider has the right to:
5.4.1 With the Customer's consent, make minor changes to the dates and times of consultations.
5.4.2 Independently determine the methods, presentation styles, and instructional materials used in the provision of Services, based on their expert judgment.
5.4.3 Request from the Customer information and documents that confirm the Customer's fulfillment of obligations under this Contract, including but not limited to offers, correspondence with potential employers, etc.
5.4.4 Engage third parties without obtaining separate consent from the Customer for the fulfillment of obligations under this Contract, while remaining fully responsible for the actions of such parties as if they were the Service Provider’s own.
5.4.5 Access the jointly created or edited LinkedIn account of the Customer and the jointly created email account.
5.4.6 Propose breaks in the fulfillment of obligations under this Contract, including, but not limited to, seasonal slowdowns typically observed in some markets during December-January and July-August. Such breaks may be proposed at the discretion of the Service Provider, with the Customer's consent, based on the current labor market situation according to criteria previously agreed upon with the Customer and specific circumstances. Breaks may be implemented based on the Service Provider's analysis, indicating decreased demand or the complete absence of relevant vacancies for certain search criteria. The purpose of proposing breaks is to optimize the use of the Service Provider's resources and time during periods of reduced market activity.
5.4.7 Initiate changes to the search criteria in accordance with Clause 7.6 an unlimited number of times if, in the professional and expert opinion of the Service Provider and its team members, such changes increase the Customer's chances of achieving the outcome described in Clause 4.3(1) of this Contract.
5.4.8 Suspend the provision of Services under this Contract if the Customer delays timely payment in accordance with the terms of this Contract for more than 14 (fourteen) days.
5.4.9 Initiate the extension of the Contract after the expiration of the terms described in Clause 4.4. The terms of the extension and payment are to be separately negotiated by the Parties and formalized in a Supplementary Agreement

6. Intellectual Property
6.1 As part of the provision of services under this Contract, the Service Provider grants the Customer access to the Service Provider’s intellectual property (access to Notion records, audiovisual materials, computer programs, databases, methodological materials not publicly available). In this regard, the Customer is obligated to:
a) Refrain from any actions that infringe on the Service Provider’s intellectual property rights, in particular, not to copy, record, reproduce, or distribute any results of the Service Provider’s intellectual property without the written permission of the Service Provider;
b) Immediately inform the Service Provider of any known instances of infringement of the Service Provider’s exclusive rights;
c) Not provide their authentication data for access to the Notion personal workspace to third parties. In case of loss, or if third parties gain illegal access to the login and password, the Customer must promptly notify the Service Provider by sending a notice to the following email address: main@globaloffer.co.
6.2 The Service Provider reserves the right to edit or delete information posted by the Customer in the Notion workspace to ensure compliance with the laws of the Republic of Kazakhstan and the terms of the Contract. Such adjustments to records can only be made with mandatory notification of the Customer, providing a reasoned explanation.
6.3 The Customer’s use of the technical solutions developed by the Service Provider does not constitute a transfer (alienation) of rights to the intellectual property to the Customer and/or any third party, either in whole or in part.
6.4 As part of the provision of Services, the Service Provider assists in the development of the Customer’s resume, cover letters, outreach message templates, and LinkedIn profile (hereinafter the “Materials”) necessary for the Customer’s successful international employment. Upon full payment of the Contract price, including all additional costs, all rights to the Materials are transferred to the Customer. The Customer has the right to use the Materials at their discretion, including modifying, copying, distributing, and publishing them without restrictions.

7. Search Criteria
7.1 Throughout the term of this Contract, the Service Provider shall conduct job searches for the Customer, submit applications for relevant vacancies, and search for contacts of hiring managers and recruiters on the LinkedIn platform, initiating contact using the Customer’s personal profile.
7.2 The job search is conducted in accordance with the criteria pre-agreed and approved by the Customer, which are detailed and documented in the working materials provided in the Notion system.
7.3 The job search criteria are limited to specific parameters that are of primary importance in selecting vacancies. These parameters include the following key aspects: role, qualification level (grade), country, industry, and skill and competency requirements (stack/hard skills). Secondary parameters, such as the location of the potential employer’s headquarters, additional bonuses, and similar characteristics, are not included in the search parameters, as they tend to significantly slow down the search process and limit the scope of available vacancies. Unless otherwise agreed by the Parties, the salary level indicated in the job description is not considered a search criterion, as it is often listed inaccurately and depends on the results of the interview process.
7.4 The job search criteria should be as broad as possible, covering various countries, industries, and roles. Unless otherwise agreed by the Parties, the Service Provider is obligated to find at least 10 (ten) vacancies per week that match the search criteria and submit applications for them.
7.5 The job search process is carried out under the “Post-Check” procedure:
a) During the first two vacancy selections conducted by the Customer and the Service Provider, the Customer reviews and evaluates the selections before applications are submitted for each. If, at this stage, more than 60% (sixty percent) of the vacancies meet the Customer’s requirements and interests, the “Post-Check” procedure may be implemented to increase the efficiency of the application process. The Customer reserves the right to review each application and provide comments as necessary.
b) If, in the first two selections, less than 60% (sixty percent) of the vacancies meet the Customer’s requirements, the Customer's approval may be required until the desired percentage of suitable vacancies is achieved. The Customer will be informed that this strategy may be less efficient.
c) Transition to the “Post-Check” procedure may occur even before achieving the 60% (sixty percent) result if such a decision is agreed upon with the Customer.
7.6 Changes to the search criteria may be initiated by either Party to this Contract. To implement such changes, the initiating Party must invite the other Party to a meeting to discuss the matter and reach an agreement on changing the search criteria.
7.7 The Service Provider may decline the Customer’s proposal to change the search criteria based on its expert professional judgment.
7.8 The Service Provider has the right to make recommendations to the Customer regarding changes to the search criteria at any stage of the Contract. Such recommendations may be provided in cases where the Service Provider, based on its professional expertise, believes that the Customer has inaccurately assessed their own skills and competencies or insists on overly ambitious search criteria, such as salary level, country of search, or desired position.
7.9 If, after 3 (three) weeks, it becomes apparent that it is not possible to submit applications for 10 (ten) vacancies per week based on the selected search criteria, the Service Provider, based on its expert judgment, may suggest changes to the search criteria. If agreement on the change of criteria cannot be reached with the Customer, the Service Provider has the right to initiate the termination of the Contract in accordance with Clause 10.4 of the Contract. In any case, both Parties are obligated to make every effort to reach an agreement.

8. Responsibility of the Parties
8.1 In the event of non-performance or improper performance of their obligations under the Contract, the Parties shall bear responsibility in accordance with the applicable laws of the Republic of Kazakhstan.
8.2 The Service Provider shall not be liable for any damages or losses incurred by the Customer. Under no circumstances shall the Service Provider be held liable to the Customer or any third party for indirect, special, incidental, or punitive damages, losses, or expenses (including, but not limited to, lost profits), even if the Service Provider has been advised of the possibility of such damages.
8.3 The Service Provider shall not be liable for failure to perform or improper performance of the terms of the Contract if such failure is due to the actions of the Customer, or inaccurate, untimely, or incomplete information provided by the Customer or any affiliated party.
8.4 In any case, the total liability of the Service Provider (regardless of the form of action, whether contractual or tortious, or otherwise) is limited to the amount paid by the Customer to the Service Provider for the part of the Services that gave rise to the liability.
8.5 Neither Party shall be liable for any lost profits.
8.6 The Service Provider does not verify the authenticity, accuracy, or validity of the data provided by the Customer and bears no responsibility for them.
8.7 The Services and information provided are intended for the Customer’s exclusive use. The Customer agrees to indemnify the Service Provider for any losses, damages, or expenses incurred directly or indirectly as a result of the use of the provided information.
8.8 In the event of a delay in payment of the Contract price by the Customer, the Service Provider may charge a penalty of 0.1% (zero point one percent) of the overdue payment amount for each day of delay. Penalties under this Contract shall be paid to the Service Provider within 30 (thirty) days of the Service Provider’s written demand, specifying the amount due.
8.9 If the Service Provider discovers that the Customer has concealed an offer, the Customer shall be obliged to pay a penalty of 500 (five hundred) USD or 465 (four hundred sixty-five) EUR, upon the Service Provider’s written demand, without court proceedings. The Service Provider reserves the right to suspend all work under this Contract until the penalty is paid. If the concealed offer was accepted by the Customer, the work under the Contract shall be deemed fully completed, and the work shall cease. If the penalty is not paid within 10 (ten) business days, the Service Provider may unilaterally terminate the Contract, even if the concealed offer was not Page 10 of 17 Revision dated XX.10.2024 accepted by the Customer. In such cases, no refund to the Customer, as provided for in the event of early termination of the Contract, shall be made.
8.10 If the Service Provider discovers that the Customer has deliberately terminated this Contract, the Customer shall be obligated to pay a penalty of 500 (five hundred) USD or 465 (four hundred sixty-five) EUR, upon the Service Provider’s justified written demand, without court proceedings. Any additional costs associated with such a penalty shall be borne by the Customer.
8.11 The Service Provider shall not be held liable for non-performance or improper performance of its obligations under this Contract, nor for any possible damage arising as a result of:
1) Failures in the operation of software caused by code errors, computer viruses, or other foreign code fragments in the software;
2) Absence (inability to establish, termination, etc.) of an Internet connection;
3) The imposition of government regulations (or regulations by other organizations) affecting the operation of certain Internet resources, to which the Customer needs access to interact with potential employers, which may hinder or render the performance of this Contract impossible;
4) Other cases related to the actions (inactions) of Internet users and/or other entities aimed at worsening the general situation with the use of the Internet and/or computer equipment.

9. Force Majeure
9.1 Neither Party shall be held liable for the non-performance of any obligations under this Contract, either in part or in full, if such non-performance is caused by unforeseen circumstances of force majeure that occurred after the acceptance of this Contract.
9.2 Force majeure refers to extraordinary circumstances that the Party could neither foresee nor prevent. Such "extraordinary circumstances" include, but are not limited to, strikes (excluding strikes of the Service Provider’s representatives), floods, fires, earthquakes, and other natural disasters, actions by Kazakh, local, or foreign governmental authorities, and any other circumstances beyond the control of the Parties.
9.3 Force majeure circumstances do NOT include:
a) Economic difficulties, a lack of funds, confidence, or market demand;
b) The occurrence of an event, the risk of which was explicitly assumed by a Party under this Contract.
9.4 Immediately upon the occurrence of force majeure circumstances, the Party claiming the impossibility of performing its obligations due to such circumstances must inform the other Party in writing. The notice must contain information about the nature of such circumstances and the reason why these circumstances affect the Party's ability to fulfill its obligations under this Contract.
9.5 The burden of proving the occurrence of a force majeure circumstance lies entirely with the Party claiming the force majeure.
9.6 If one Party fails to properly notify the other Party, it shall compensate the other Party for any losses that the latter may have incurred.
9.7 In the event of force majeure, the deadline for the performance of obligations by the affected Party shall be extended for a period equal to the duration of such circumstances.
9.8 If the force majeure circumstances and their consequences last for more than two months, the Parties shall enter into situational negotiations to determine acceptable alternative options for the performance of this Contract.

10. Amendment, Termination, and Suspension of the Contract
10.1 This Contract constitutes the entire and binding agreement between the Parties and supersedes all prior agreements.
10.2 The Contract may be amended or terminated under the following circumstances:
1) By mutual agreement of the Parties to terminate the Contract;
2) Upon full performance of the obligations by both Parties;
3) Based on a court decision;
4) If one of the Parties exercises its right to terminate the Contract on the grounds provided herein.
10.3 The Service Provider reserves the right to unilaterally and extrajudicially terminate this Contract by giving the Customer written notice at least 5 (five) business days prior to the intended termination date, in the following cases:
10.3.1. Systematic non-performance of obligations by the Customer, including but not limited to:
1) Ignoring requests/emails from the Service Provider for more than 7 (seven) calendar days, sent through agreed communication channels;
2) Repeated reminders (more than 3 (three) times in one calendar month) by the Service Provider via agreed communication channels regarding the need to review job vacancy selections, which have been disregarded;
3) The Customer rejects more than 50% (fifty percent) of vacancies provided by the Service Provider based on the pre-agreed search criteria without providing reasons.
10.3.2. Failure by the Customer to make timely payments under the Contract (in the case of payment by installments). This condition becomes effective after 30 calendar days from the missed payment.
10.3.3. The inability to reach an agreement with the Customer on search criteria after more than 3 (three) changes, including changes to the pre-agreed search region.
10.3.4. The occurrence of factors preventing the Service Provider from rendering services to the Customer under this Contract (inclusion of the Customer in sanction lists, criminal prosecution, travel bans to certain countries, etc.).
10.3.5. The emergence of factors that arise after the conclusion of the Contract and are beyond the control of the Parties (such as changes in rules regarding the employment of foreign citizens, changes in visa policies, etc.).
10.3.6. The Customer's repeated failure to attend scheduled interviews (more than 2 (two) times during the term of the Contract).
10.3.7. Lack of progress in the Customer’s English language training (skill assessments conducted monthly by the Service Provider, as necessary).
10.3.8. Aggressive, disrespectful, and/or unethical behavior by the Customer toward the Service Provider, which shall be determined by the Service Provider based on its own analysis and subjective evaluation.
10.3.9. Deliberate concealment of information by the Customer or blocking/revoking access to Customer resources that are necessary for the Service Provider to render services under this Contract.
10.3.10. If, in the professional and expert opinion of the Service Provider, it becomes evident for justifiable reasons that there is an extremely low likelihood of successful performance of the Contract and achieving the outcome described in Clause 4.3(1), such as insufficient competency of the Customer for the desired position or insufficient motivation, among other similar circumstances.
10.4 In the event of unilateral termination of the Contract by the Service Provider, including for reasons listed in Clause 10.3, the Service Provider retains payment for services rendered up to the date of termination, but not less than:
● 1,000 (one thousand) USD or 930 (nine hundred thirty) EUR, if the Contract is terminated within the first month of its term;
● 50% of the fixed part of the Contract price if the termination occurs after the first month but within four months of its conclusion;
● 100% of the fixed part of the Contract price if the termination occurs after four months from the date of its conclusion.
10.5 The Customer has the right to terminate the Contract in accordance with Article 686 of the Civil Code of the Republic of Kazakhstan. In such a case, upon refunding payments, the Service Provider retains payment for services rendered up to the date of termination, but not less than:
● 1,000 (one thousand) USD or 930 (nine hundred thirty) EUR, if the Contract is terminated within the first month of its term;
● 50% of the fixed part of the Contract price if the termination occurs after the first month but within four months of its conclusion;
● 100% of the fixed part of the Contract price if the termination occurs after four months from the date of its conclusion.
10.6 Either Party has the right to suspend the Contract for a period not exceeding 6 months, by giving prior notice to the other Party (no later than 7 (seven) days before the suspension). The Party must notify the other Party of the suspension by sending a reasoned letter to the other Party’s email. Upon expiration of the suspension period, unless otherwise agreed, the Contract shall resume. The right to suspend the Contract may not be exercised more than 3 (three) times. The suspension takes effect only after the Parties sign a corresponding agreement reflecting the suspension terms and period.
10.7 The Customer confirms and agrees that this Contract is entered into with good faith intentions and mutual obligations.
10.7.1. The Customer strictly undertakes not to deliberately terminate this Contract for the purpose of obtaining a job offer, service, or other advantage from third parties after such termination.
10.7.2. Any deliberate termination of this Contract for the purpose of subsequently obtaining a job offer for a vacancy for which work was initiated during the term of this Contract will be considered fraudulent and a violation of principles of good faith and fairness.
10.7.3. In the event of established fraudulent deliberate termination by the Customer, the Customer shall be subject to legal liability in accordance with the laws of the Republic of Kazakhstan.
10.8 In the event of early termination of the Contract under the circumstances listed in Chapter 10, the Parties shall sign a Termination Agreement, which shall outline the reasons for termination and specify the amount to be compensated by one Party to the other, in accordance with the provisions of Chapter 10. Final settlements between the Parties must be made no later than 15 (fifteen) days from the date of signing the Termination Agreement. In certain cases, if the refund amount exceeds 500 (five hundred) USD or 465 (four hundred sixty-five) EUR, the Service Provider reserves the right to make the refund in installments, with a maximum refund period of 3 months from the termination date. The payment schedule shall be agreed upon by the Parties in the Termination Agreement.

11. Confidentiality
11.1 The Parties mutually undertake to maintain the confidentiality of any information and documentation provided by one Party to the other, either directly or indirectly, in connection with the Contract, regardless of whether such information was provided before, during, or after the term of the Contract.
11.2 Information shall be deemed confidential if:
1) At the time of disclosure, it is designated as "Confidential"; and
2) By its nature, it is evident that the information is confidential.
11.3 If Confidential Information is disclosed orally, its confidentiality must be confirmed in writing by the disclosing Party, including through electronic communication, within 3 (three) business days after such disclosure.
11.4 The confidentiality obligations do not apply to information that is publicly available or that becomes known through no fault of either Party.
11.5 The Parties undertake not to disclose, transfer, or otherwise make available to third parties the information contained in the documents formalizing the joint activities of the Parties under the Contract, except with the written consent of both Parties.
11.6 The Parties shall not disclose such information to anyone, except in cases where:
1) It is necessary for the proper fulfillment of their obligations under this Contract;
2) Such information is publicly available;
3) Disclosure is made with the mutual agreement of the Parties;
4) Disclosure is required by the laws of the Republic of Kazakhstan.
11.7 The Service Provider reserves the right to inform third parties about the fact of collaboration with the Customer and to share information about the Services provided in an anonymized form.
11.8 The Parties agree not to record, distribute (publish, post on websites, copy, transfer, or resell to third parties) for commercial or non-commercial purposes any information and materials provided by the Service Provider to the Customer under this Contract, and not to create information products based on it for the purpose of generating commercial profit, or use this information in any way other than for personal use.
11.9 For the purpose of providing Services under this Contract, specifically in relation to supporting the Customer during the employment process, the following actions with regard to the aforementioned personal data are permitted: collection, recording, systematization, accumulation, storage, updating (modification), retrieval, use, transfer (provision, access), anonymization, blocking, deletion, and destruction. Personal data processing may be carried out using a mixed method, including both automated and non-automated processing. Personal data must be stored until the above-mentioned processing purposes are achieved or the consent of the subject to process their personal data is revoked.
11.10 The Party that fails to fulfill its obligations to protect confidential information shall compensate the other Party for the damage caused by such a breach, in accordance with the provisions of Article 8 (Liability of the Parties) of this Contract.

12. Dispute Resolution
12.1 In the event of any disputes arising from this Contract, the Parties shall take measures to resolve such disputes out of court. All disputes or disagreements arising between the Parties under or in connection with this Contract shall first be resolved through negotiations. As the next step, the Party that believes its rights have been violated has the right to send a pre-trial claim to the other Party. The Party receiving the claim must review it and provide a response within 21 (twenty-one) days from the date following the date of its submission. The claim/response to the claim shall be sent:
1) To the Service Provider, by mail or email to the address specified in the details of this Contract;
2) To the Customer, to the address indicated on the receipt generated after payment for the services, in the Notion workspace, and in the archived correspondence between the Service Provider and the Customer in Telegram.
12.2 If disputes and disagreements are not resolved through the pre-trial claims procedure, or if no response to the claim is received within the specified time, the Parties shall seek resolution of the dispute in court in accordance with the jurisdictional rules provided by the applicable laws of the Republic of Kazakhstan.
12.3 Unless otherwise expressly provided for in this Contract or by a court order, the existence of any dispute, including court proceedings, does not entitle the Service Provider to suspend the performance of its obligations under this Contract.

13. Final Provisions
13.1 The Contract enters into force and becomes binding upon the Parties from the moment the Customer accepts the offer.
13.2 Any statements, notices, communications, demands, or other legally significant messages, which by law or under the Contract are intended to have legal consequences for the other Party, shall be sent by one of the following methods and shall be deemed properly sent/received:
1) By email to the addresses specified for the Service Provider in the Contract details, and for the Customer, as indicated in the receipt generated after payment under the Contract;
2) Via Telegram in written communication with the Customer.
13.3 Letters sent by postal service or by email to the addresses specified for the Service Provider in the Contract details, and for the Customer as indicated in the receipt generated after payment, shall be considered equivalent. Documents and information sent by the Parties to each other via email are considered received on the business day following the day of dispatch.
13.4 The Parties agree that unless otherwise expressly provided by law or in this Contract, any messages, notices, and documents in the form of clearly readable scanned or photocopies sent by the Parties solely from the following email addresses: − For the Service Provider: the email address specified in the Contract details, or any email within the @globaloffer.co domain. − For the Customer: the email address indicated in the receipt generated after payment for services, in the Notion workspace, or in the archived correspondence between the Service Provider and the Customer in Telegram, shall have the same legal force as the original documents on paper and create all the rights and obligations under this Contract for the Parties.
13.5 The Parties acknowledge that signing any correspondence related to this Contract by exchanging scanned copies via email to the addresses specified for the Service Provider in the Contract details, and for the Customer as indicated in the receipt generated after payment, shall be considered duly executed. Such documents shall be deemed to have been signed with a simple electronic signature and are equivalent to documents on paper. The Parties are also entitled to use facsimile signatures, electronic signatures, or other equivalents of handwritten signatures when signing this Contract, its Appendices, Supplementary Agreements, acts, requests, notices, letters, and any other correspondence related to this Contract.
13.6 In all other matters not provided for in this Contract, the Parties shall be guided by the current legislation of the Republic of Kazakhstan.
13.7 The website, the Notion workspace, and all of their elements are provided on an "as is" and "as available" basis. The Customer is not entitled to request any changes to them. The Service Provider does not guarantee the availability of the website or the Notion workspace at any time.
13.8 The Service Provider is not responsible for the Customer’s expectations regarding the effectiveness and efficiency of the website and the Notion workspace, nor for the suitability of the website and the Notion workspace. The Service Provider does not guarantee that the website and Notion workspace meet any special requirements of the Customer or that the sections of the website and Notion workspace can be customized (modified) in accordance with the Customer's preferences. The Service Provider also does not guarantee that the website and Notion workspace are completely free of defects and errors or that they will operate without interruption.
13.9 List of Appendices to the Contract:
1) Consent to the processing of personal data.
2) Template of the Act of Completed Work.

Service Provider
LLP «Global Career Company»,
BIN: _____________,
Legal address: _______________,
IIK (KZT): ___________________,
IIK (USD): ___________________,
IIK (EUR): ___________________,
BIC: __________,
Bank: ________,
Email: main@globaloffer.co,
Phone:
General Director: Shulgina D.V.

Appendix No. 1
Consent to the Processing of Personal Data
I, hereby, grant my consent to LLP «Global Career Company», BIN ХХХХХ, represented by General Director Daria Vladimirovna Shulgina, acting in accordance with the Charter, for the processing of my personal data, and I agree to the following provisions:
Personal Data: Any information about the Customer, including their surname, first name, patronymic, year, month, date, and place of birth, address, marital, social, and financial status, education, profession, income, and other information related to job search, which the Customer may provide at their discretion.
Processing of Personal Data: The actions (operations) performed by the Service Provider with the Customer’s personal data, including collection, systematization, accumulation, storage, updating (modification), use, transfer to third parties, and destruction of personal data.
The Service Provider informs the Customer that it does not independently create, maintain, store, or register any job applicant databases. All personal data of the Customer is used strictly on a "here and now" basis, solely for a specific vacancy.
Purpose of Data Provision and Processing: The Customer's personal data is provided for the purpose of receiving services from the Service Provider in accordance with the Contract.
The Service Provider undertakes not to disclose any personal information about the Customer to individuals or organizations claiming the potential misuse of such information (e.g., unsolicited advertising, "spam," provision of information to third parties, etc.).
The Customer's submission of their personal information in electronic form, including surname, first name, patronymic, date of birth, postal addresses, education and employment details, telephone numbers, and email addresses, constitutes their unconditional consent to the processing of their personal data. The Customer also confirms that they are aware of and understand their rights as the subject of personal data in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" No. 94-V dated May 21, 2013, and the Law of the Republic of Kazakhstan "On Informatization" No. 418-V dated November 24, 2015.
The Customer grants the Service Provider the right to perform the following actions with their personal data: collection and accumulation; indefinite storage; updating (modification); use; destruction; anonymization. The transfer of the Customer's personal data to third parties (representatives of a specific employer company) is carried out only after obtaining the prior oral (by phone) or written (by email) consent of the the Customer. Obtaining consent is not documented or retained.
The Customer may revoke their consent to the processing of personal data by sending the Service Provider a corresponding order in electronic form.

Appendix No. 2
Act of Completed Work to the Public Contract for the Provision of Employment Support Services
By signing this Act, the Parties confirm that the services provided under the terms of the Public Contract for the Provision of Paid Employment Support Services, accepted by the Parties on “____”_________202, have been delivered by the Service Provider to the Customer in a timely, complete, and proper manner with the required quality.
The Parties have no mutual claims.
On behalf of the Customer
_______________________ /______________/
Signature Full Name
Date
On behalf of the Service Provider
LLP «Global Career Company»
_______________________ / Shulgina D.V. /
(Signature) General director
Date